Shipping policy

Last updated: September 2, 2026

At CycleVanta.shop, we aim to provide a reliable and straightforward shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received and the order has been confirmed.

Orders are not normally processed or shipped on weekends or public holidays.

Processing times may occasionally take longer during periods of high order volume, holidays, promotions, or circumstances outside our control.

2. Shipping Destinations

We currently offer shipping to customers in the United States and United Kingdom, where shipping services are available.

Shipping availability may vary depending on the product and the destination address.

3. Shipping Times

Estimated delivery times depend on the destination, shipping method, product availability, and carrier.

Typical delivery times may be approximately:

United States: 3–7 business days
United Kingdom: 3–7 business days

These are estimates only and are not guaranteed delivery dates.

Remote locations, carrier delays, severe weather, customs procedures, holidays, or other circumstances outside our control may result in additional delays.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout unless otherwise stated on the product page.

From time to time, CycleVanta.shop may offer promotional or free-shipping options on selected products or orders.

Any applicable shipping charges will be shown before you complete your purchase.

5. Order Tracking

When available, customers may receive a shipping confirmation email containing tracking information after their order has been dispatched.

Tracking information may take some time to become active after the carrier receives and scans the shipment.

Customers are responsible for monitoring the tracking information and ensuring that someone is available to receive the package when required.

6. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, please contact us immediately at support@CycleVanta.shop.

Once an order has been shipped, we may not be able to change the delivery address.

Additional shipping charges may apply if a package must be reshipped because of an incorrect or incomplete address provided by the customer.

7. Delayed or Lost Packages

If your order appears to be delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information indicates that the package has been delivered but you have not received it, please contact us at support@CycleVanta.shop so we can assist you with the next steps.

For packages confirmed as lost by the carrier, we will work with the carrier to investigate the shipment and determine the appropriate resolution.

8. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product with photographs before disposing of any packaging materials.

We will review the situation and work with you toward an appropriate resolution.

9. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, contact us at support@CycleVanta.shop as soon as possible.

Please provide your order number and relevant photographs or other information so we can investigate and assist you.

10. Customs, Duties, and Taxes

For international shipments, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country and applicable laws.

Where such charges are not included in the purchase price or shipping charge, they may be the customer's responsibility.

CycleVanta.shop does not control customs processing times or the amount of any applicable customs charges.

11. Fulfillment Locations

Orders may be fulfilled from available fulfillment facilities depending on product availability and destination.

UK Business Address:
12 Back Piccadilly
Manchester M4 1SH
United Kingdom

U.S. Fulfillment Address:
501 Brewer Lake Rd
Orrington, ME 04474
United States

These addresses are provided for business and fulfillment purposes. Please do not return products to these addresses unless our customer service team specifically instructs you to do so.